Domestic Shipping (Netherlands)

We ship all domestic orders within the Netherlands using PostNL. Delivery typically takes 2-5 business days, depending on your location.

Shipping Costs

Shipping costs for domestic orders are calculated at checkout.
Enjoy free domestic shipping on orders over €120

Order Processing

Once your order is placed, please allow 1-3 business days for processing and preparation.
You’ll receive a shipping confirmation email with tracking details once your order has been dispatched.

International Shipping

We offer international shipping to select countries via PostNL.
Delivery times vary by destination, but most international orders arrive within 5–15 business days.

International Shipping Costs

Shipping fees for international orders are calculated at checkout and vary depending on your country.

Customs & Duties

Riff Apparel ships all international orders on a Delivery Duties Unpaid (DDU) basis.
This means that customs duties, import taxes, or additional fees are not included in your order total.
You, the customer, are responsible for any such charges upon delivery.

Order Tracking

Once your order is shipped, you’ll receive an email containing your tracking number.
Use this number to check the status of your shipment anytime.

Processing Time

We aim to process and ship all orders within 1–3 business days.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Restrictions

We currently do not ship to P.O. Boxes or military addresses (APO/FPO).
If we’re unable to deliver to your location, we’ll notify you as soon as possible after you place your order.

Undeliverable Packages

If your order is returned to us due to an incorrect address or failure to claim the package, we’ll contact you to arrange re-shipment.
Additional shipping charges may apply.

Damaged or Lost Packages

We carefully pack all orders to ensure safe delivery.
If your package arrives damaged, please contact us within 7 days of receipt with photos of the issue.
We’ll work with you to resolve it quickly.

In the rare case that your package is lost in transit, we’ll open an investigation with our shipping partner and assist with tracking or reimbursement where applicable.

Contact Us

If you have any questions about your order or shipping, our team is happy to help:
Email: info@riff-apparel.com